Your questions, answered

Yes. Story I follows your heart rate, HRV, blood oxygen, steps, activity, sleep and stress, measured every 30 minutes or every hour. You can also log your mood and your menstrual cycle in the app. It is a wellness companion that helps you notice your patterns, not a medical device.

5.5″ to 8.0″, adjustable with the extension chain that comes attached. No sizing chart, no second-guessing. The smart bar itself is a slim 1.8″ long and 0.4″ wide.

Yes, that is the whole idea. Most smart watches look like gadgets. Story I is designed as a piece of jewellery first: there is no screen, just gold and crystals. It quietly reads your heart rate, sleep and cycle in the background while you wear it with anything, from a summer dress to an evening gown.

Yes. Story I is interchangeable: the smart bar clips out of the bracelet, so you can keep it and move it to another bracelet from the Herbarium collection whenever you want a new look. Your data stays in the app.

No. The companion app is free to download and free to use, with no subscription fees, ever. No hidden costs, no surprises.

Your Story I bracelet in the style you chose, with the extension chain attached, a magnetic-to-USB charging cable, and a quick-start card with the QR code for the app.

No. Story I is a wellness companion. It helps you see your sleep patterns, notice moments of stress and follow your daily movement and cycle, so you can build habits that feel good. It does not diagnose, treat or prevent any condition. For any health concern, please talk to a doctor.

Story I pairs with our free companion app, on both iPhone (iOS 15 or later) and Android (Android 8.0 or later). Scan the QR code on your quick-start card to download it. The app is made for iPhone and isn’t offered as an iPad app.

1. Charge your Story I before first use.
2. Scan the QR code on your quick-start card to download our free companion app.
3. Open the app and log in.
4. Turn on your phone’s Bluetooth, open the device tab, tap “To Add” and search.
5. Choose your bracelet in the list and connect.
6. Connected: you are ready to go.

Can’t find your bracelet? Make sure it is charged, keep it close to your phone, allow the permissions the app asks for, and keep the app open while you pair. Still stuck? Email us at contact@wristory.net and we will walk you through it.

Your Story I data lives in the companion app, where you can follow your sleep, heart rate, activity and cycle in one calm place. Health app connections are something we’re still reviewing, so we’ll share an update here soon.

Yes. Story I has dedicated tracking for sleep quality, stress levels and menstrual cycles, to help you stay balanced and in tune with your body. Each morning you can read your night stage by stage: deep sleep, light sleep, REM and time awake.

5–7 days on a single charge. The magnetic cable simply snaps on, with no ports to open: about 1 hour for a fast charge and 2 hours for a full charge.

Your wellness data is shown in the free companion app on your phone, and the app’s developer says it doesn’t sell your device data or use it for advertising. You can read more in our privacy policy.

Yes. Story I is 10ATM water resistant, made for daily water: showers, swimming and rain. To keep the gold and crystals at their best, rinse it with fresh water after the pool or the sea, pat it dry, and make sure it is dry before you charge it. Avoid saunas, steam rooms and hot tubs.

Crafted from 18K gold-plated stainless steel with faceted crystal accents.

To keep it looking its best: avoid direct contact with perfumes, lotions and harsh chemicals when possible, and store it flat or hanging when you are not wearing it. Wipe it gently with a soft, dry cloth.

It is made for daily water exposure (swimming, showering, rain), so you never have to take it off to live your life.

Story I is made of stainless steel with 18K gold plating, chosen to hold its colour and shine, wear after wear. Like all plated jewellery, the finish can soften gradually over years of daily wear. Keeping perfume and lotion off the chain and drying it after water helps it last. Plating wear, fading and tarnish over time are normal wear and aren’t covered by our warranty, so a little care goes a long way: keep perfume and lotions off the chain.

Yes. Story I has no screen and nothing to tighten, so you can keep it on at night and wake up to your sleep story. If you prefer, slide the bracelet a little higher on your wrist so it sits comfortably.

Story I uses real sensors under the bar to read your heart rate, HRV, blood oxygen, movement and sleep. Think of it as a guide to your patterns over days and weeks, rather than a single exact number. For the best readings, wear it snugly on the top of your wrist.

Free standard shipping on every US order. For now, all orders ship from our fulfilment partner's warehouse in China. Delivery times are shown at checkout and confirmed in your shipping email. Returns within 30 days with no return fee for items in like-new condition with the gift box (return shipping paid by you; a deduction may apply if anything is missing or damaged, including the gift box), free replacements for damaged, faulty or wrong items, and a 1-year limited warranty against manufacturing defects on both the bracelet and the smart bar. Read the full policy.

Story I has a 1-year warranty against manufacturing defects on both the bracelet and the smart bar. Plating wear, scratches, accidents and loss aren't covered. See the full warranty.

If a link or connector breaks in normal wear within a year, we'll repair or replace it free. If a crystal comes off or the jewellery is damaged, you get 10% off a replacement. Email us with your order number and a photo. Read the breakage rules.

Yes. We ship to Canada, the EU and Australia. For now, all orders, in the US and internationally, ship from our fulfilment partner's warehouse in China. For international orders, any duties or import taxes are shown at checkout or in your order confirmation. Shipping rates are shown at checkout, before you pay. Delivery times are shown at checkout and confirmed in your shipping email. Choosing a different style for a damaged, faulty or wrong item is available on US orders only. International orders are replaced with the same style.

Email us at contact@wristory.net or call +1 229 536 0932. We are real people and we read every message. We reply by email within 1 business day, Monday to Friday.